EMAIL SUPPORT REQUEST

At OAS we are continually reviewing our procedures to ensure a high degree of customer service and client satisfaction. As a client you have 24 hour access to technical support.

 

To quickly log a job online follow the simple steps below:
Step 1. Enter your Name and Email Address.
Step 2. Select your Priority from the list below and write a brief Fault Description.

– Priority 1. Immediate Response eg. Server Down

– Priority 2. Within 4 Business Hours eg. Major Operating Problem

– Priority 3. Within 8 Business Hours eg. Major Computer Problems

– Priority 4. Within 2 Business Days eg. Software Installation, New User

– Priority 5. Within 5 Business Days eg. Computer Installation

Step 3. Enter Alternative Contact Details eg. Phone Number
Step 4. Click Submit

Download Job Logging Procedure